I’ve always been fascinated by human stories. Each of us carries a unique narrative, but what if we could understand these stories in a way that helps people truly become the best versions of themselves?
Early in my career, I focused on understanding family systems—how they shape our ability to navigate the world and understand ourselves. But my curiosity led me beyond individual and family dynamics to the broader systems we all inhabit, particularly workplaces and schools.
To truly thrive, we need to shift our focus from the individual to the system as a whole. In both corporate environments and educational institutions, this means rethinking the systems we operate within. Instead of expecting each employee, teacher, student, or staff member to shoulder the burden of being their best selves alone, we need to build processes that support everyone.
The key? Belonging.
When people feel they belong—when they can show up authentically because they feel safe and recognized—it elevates the well-being of everyone within the system. Acknowledging each other’s humanity isn’t just a nice idea; it’s essential. It creates a foundation of trust and compassion that ripples out to everyone, from teachers to students, from managers to employees, and from staff to administrators.
In corporate spaces, too often the focus is on productivity, efficiency, and outcomes, sometimes at the expense of the human experience. But what if we flipped the script? What if we made well-being and belonging the bedrock of our workplace culture? When employees feel valued and seen, they are more likely to engage deeply with their work, collaborate effectively, and stay loyal to the organization. A positive workplace culture doesn’t just benefit the employees; it drives the success of the entire company.
Similarly, in schools, our culture tends to focus narrowly on students. Yes, students are crucial, but so are the teachers and staff who care for them every day. These educators need compassion and care too. When we prioritize the well-being of teachers and staff, we unlock a host of positive outcomes. Compassion in the workplace fosters loyalty and encourages people to stay longer, contributing their best selves. And when staff well-being is strong, it directly benefits students. Children and teens experience the difference when their teachers and school staff feel valued and connected.
The work I do is about transforming the systems that employ and inspire us. Whether in corporate settings or educational institutions, this kind of change is challenging—let’s be honest, systems change is hard—but it’s also essential. Moving beyond quick fixes and superficial support, we must assess and transform the impact of the systems themselves.
This is where we need to go as a society. The journey won’t be easy, but it will be worth it. I promise.
Hear more from Dr. Pickens on Dr. Deb Friesen’s HealthViews Podcast about the meaning of belonging, why it matters in the workplace and school environment, and the question you can ask that will shift your mindset about how you interact with the people around you.
